Faïz Gallouj Liste des articlesn°19, 2016/1The growth of the service sector in Palestine: the productivity challengen°10, 2012/2Public-private innovation networks and innovation activities in French service firmsn°8, 2011/2Elaborating the characteristics-based approach to service innovation: making the service process visiblen° 5, 2010/1Beyond productivity strategies in servicesn° 5, 2010/1Services, innovation and performance: general presentation